FAQ

What kind of things do you buy?

We buy women’s clothing sizes 0-26, maternity, shoes, handbags, accessories and designer perfumes. We also purchase tops, blazers, coats, dresses, skirts, shorts, capris, jeans, pants, shoes, jewelry and belts. We are looking for items that are in great condition and are current to stores in the last one to two years. 

We also have a list of brands we offer, which can be used as a reference guide for what we will buy in our store, and what brands can be found in our stores.

Do you carry Plus size clothing?

Yes Clothes Mentor is designed for ALL women sizes 0-26.

When do I get paid for my items?

You will be paid CASH On-the-Spot for any items that we are able to purchase.

How should I bring my items in?

We ask that your items are freshly laundered and brought in off of hangers and in baskets or bins. All items should be in good condition and free from any stains, fading, holes, broken zippers, missing buttons, etc.

Can I send my items in via mail to sell ?

We currently do not accept items via mail. We ask that all items be brought into our location to sell.

How many items can I bring in at one time?

We do not limit the number of items that you can bring in, but we do suggest that the first time you come in you only bring 20 to 30 items, so you can see what we are looking for.

When do you accept buys?

We accept buys every day until one hour prior to the store closing.
 

How long does it take?

We go through your items right away and will get them back to you as quickly as possible. Buys are processed on a first come, first served basis. Times may vary depending on the number of buys ahead of you.

Do you buy men’s, junior’s, or children’s clothing?

No, we are sorry but we only buy women’s clothing.

Do you buy all seasons?

Yes, we buy all seasons all year round. This may vary by location and inventory levels.

How do you determine how much you will pay me for my items?

We price all of the items that we purchase using our computer matrix. Most of our items are priced at about 1/3 of the original retail price, and then we pay you approximately 1/3 of that.